UK 24/7 digital dictation transcription and secretarial service
Our talented team of UK-based secretaries work around the clock giving you a resource at a lower cost than employing 9-5 staff.
Being available seven days a week, 24 hours a day means, whether you’re working with clients from different time zones or stuck in the office late on a deadline, our team is always on hand to help.
Make best use of your staff by tactically outsourcing to an extended team
Your staff are always busy, and hiring temps brings many other issues and problems of continuity and cost. With Document Direct you only pay for what you need, meaning no wastage and exceptional value. In fact, you can save up to 60% compared to your current in-house costs.
We charge a fixed rate based on the length of the dictation no matter how long it takes the typist to type it, how tight the deadline is or what time of day or night it is required.
Security and compliance is paramount
We are the only UK outsourced transcription company serving the legal sector on a 24/7 basis to be accredited with the highly regarded ISO27001 standard for Information Security Management, and are also accredited to ISO22301 in respect of Business Continuity and ISO9001 for Quality Control.
To maintain our accreditation we are regularly audited and work continuously to train staff, improve and refine our working practices, and upgrade our systems.
- All digital dictation is encrypted.
- Our website and servers are protected by Secure Socket Layer Certification (SSL Certificate).
- Client data is stored and accessed only on Document Direct’s secure servers.
- All data remains in the UK under UK legal jurisdiction.
- All secretaries are DBS checked and sign a confidentiality agreement.
- Clients download completed work from a secure password-protected website.
