Case Study | The Cavendish Legal Group

Cavendish Legal Group - Transfer of the cashiering team

 

“CLG is a rapidly growing law firm. With a mix of quality corporate and commercial work, and a high volume conveyancing practice.”

“The firm had an existing team of cashiers but was looking to improve efficiencies.  To create a cashiering resource which would support the ambitious growth projections of the firm.

A discussion with The Cashroom led to the creation of a detailed project to transfer across the cashiering team from CLG. Thereby creating the basis for The Cashroom to open a presence in London.

The project ensured the smooth handover of the service.  While also including elements of service improvement and alterations to some ways of working. Initially, the service was delivered from CLG’s offices, while the cashiering team was integrated. Senior members of The Cashroom team were placed within the CLG team to help train, support and guide the team into The Cashroom.

The Cashroom also worked with the partners at CLG to create new processes. This ensured a cost-effective, efficient service throughout. Once established, the team moved into a separate location and began delivering the service remotely.”

Alexis Brassey, Managing Partner and Notary Public, Cavendish Legal Group

 

Calico Legal Solutions Group Logo

Want to get more from your law firm? Our group of legal experts can help you. Get in touch today and we’ll connect you with the person for you.

paper documents flying out of filing cabinet into a phone screen

Digital Bundles As
 They Should Be

Create Living Digital eBundles That Work If it’s not managed properly, a digital bundle resembles something slung together, disordered and...

crumpled purple paper and black marker illustration create the image of a lightbulb

Do Not Copy and Paste

Do Not Copy and Paste The start-up law firm needs many elements. These will cover the initial fundamental structure, compliance...

Email Account Takeover

Email Account Takeover

Email Account Takeover We are seeing really concerning levels of email account takeover. It is particularly prevalent in businesses that...

Searching for Serenity

Searching for Serenity helps individuals and firms to create career sustainability, longevity, enjoyability, and profitability by targeting the endemic issues...

the new working normal

The New Working Normal

The New Working Normal This month we opened our offices up to staff, but with no compulsion that they return....

Practice Management Systems

Everything is Smooth

Everything is Smooth The last few weeks have been a blur. That’s not just because of my ageing, failing eyesight,...

legal conveyancing

A Billion Pounds Story

A Billion Pounds Story In March our cashiering teams successfully processed £1,280,009,252.33 securely through our client portal. Over £1.2 BILLION!...

The New WFH is WFO

The New WFH is WFO Working from the office Never mind working from home, or WFH, as we know it...

re-imagining law firm

Re-Imagining a Law Firm

Re-imagining a law firm “the ultimate, hidden truth of the world is that it is something that we make, and...

mental health awareness week may

You Are What You Eat.

You are what you eat. In my case, I must be chocolate. In all honesty, our reality is driven by...

Request a Callback