NetDocuments offers SLJ Abogados global competitive advantage.

New boutique litigation firm wanted document management technology that, from day one, would help secure their competitive advantage against global market leaders.

Challenge: Technology for a Competitive Advantage

The sole activity of SLJ Abogados is the defence of client interests in civil, commercial, bankruptcy and/or criminal cases. Matters at the boutique litigation firm often run into tens of thousands of documents. Daniel Jimenez Garcia’s career with a top global firm makes him a believer of technology as an enabler, he had very high expectations of what benefits technology should deliver to his new business, “At my previous firm technology was a very important part of making things work well,” from the outset he wanted the new firm to benefit in the same way and experience the same quality of IT provision as a place where budgets are far more generous.

Solution: Taking it to the Cloud

The firm considered the options; in several cases the complexity of the system or upfront hardware investment required ruled them out. They even considered general management software but, says Daniel, “We found this poor in relation to specialized document management software,” and he says, given the huge volumes of documentation involved in litigation cases, “the powerful search and retrieval capability of NetDocuments felt especially relevant for our scenario.”

After initial conversations with NetDocuments partner, Hoffbrand Consulting, Daniel also talked to the CIO at the second largest law firm in Spain – also planning a NetDocuments implementation, “They have 100s of lawyers, but actually their needs were very similar. I spoke to their CIO and I was reassured,” although he’s keen to point out his firm then moved quickly and were the first Spanish firm to go-live.

SLJ Abogados did the implementation and training with Hoffbrand Consulting, “Just 3 or 4 days was more than enough for set up and training, because it’s easy to learn and use and friendly.” The firm can now have a new lawyer set up in minutes, “We will always stay a boutique, but we are growing and can add users as needed. Our scale challenge will mainly be around the volume of documents we need to manage.”

Results: Big Firm Benefits at a Small Firm Scale

Since go-live, NetDocuments has been delivering commercial and operational business benefits, “I know we are saving hundreds of billable hours; it has been an extremely good investment for our firm. We still sometimes work on hourly rates, and NetDocuments saves us time to devote to progressing matters to the benefit of our clients.”

The firm acts for the Spanish operations of many international clients and having NetDocuments is a real differentiator, helping win clients, “For example our clients now demand real time access to their matters – we can provide this easily. They don’t need to call or write in with a request, they can do it directly,” the team can collaborate with clients more easily and progress matters at a faster pace. This self-service capability, Daniel says, “erases frustration and it’s easy to convince clients to use because it’s so friendly.”

“NetDocuments is a powerful platform for firms of every size. We achieved our goal, to compete with large firm technology, that’s what I wanted.” He’s right and in addition Daniels says that NetDocuments has ensured the firm can easily manage the massive volume of documents they deal with, “It would be impossible without a very powerful system, the NetDocuments search capability – not just the file name but what’s inside, it’s akin to e-discovery software. That’s what we need.”

NetDocuments

“I know we are saving hundreds of billable hours; it has been an extremely good investment for our firm. We still sometimes work on hourly rates, and NetDocuments saves us time to devote to progressing matters to the benefit of our clients”

“NetDocuments is a powerful platform for firms of every size. We achieved our goal, to compete with large firm technology, that’s what I wanted.”

Daniel Jimenez Garcia, SLJ

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